CIK Telecom is one of the largest telecommunication companies in Canada, offering High Speed Internet, Digital Home Phone and IPTV. CIK is registered as a licensed carrier with the CRTC (Canadian Radio-Television and Telecommunications Commission) since 2003. CIK headquarters is located in Toronto and has offices in Montreal, Vancouver, and overseas. We are looking for friendly, responsible, enthusiastic, dynamic and detail-oriented individuals to join us.

Responsibilities:

Responsible to achieve regional sales, marketing and execution plans
Manage new customer sign-up
Continuously develop and improve on regional sales plan
Develop new business and sales channels
Ability to coordinate multiple activities
Handle and manage customer escalations
Provide front-line technical support and triage
Build and maintain strong customer and channel relationships
Other job assigned by management

Qualifications:

Must be fluent in English and Chinese (Mandarin or Cantonese)
Must have access to a vehicle and valid driver’s license
Self-motivated, self-regulated
College diploma/ degree or equivalent in business, or equivalent experience
Minimum two (2) years sales background of telecommunication or media
Demonstrated attitude for problem-solving and managing customer escalations
Ability to determine solution for customers
Must by results-oriented and able to work both independently and within a team environment
Excellent verbal and written communication skills

If you believe you have the relevant experience, enthusiasm and great attitude that we're looking for, please submit your cover letter and resume with job code 511.

CIK Telecom is an equal opportunity employer committed to a diverse workforce. While we thank all that apply, only those selected will be contacted.

Job Type: Full-time