We’re looking for Seasonal Guest Service Agents for our Calgary, Whitehorse, Mirabel, Delta, Halifax & Brampton locations for our upcoming 2022 season!

Are you a motivated, enthusiastic, self-directed individual with superior guest service skills looking for a great opportunity to work for one of Canada’s largest RV companies? Do you thrive in cohesive workspaces, going the extra mile to deliver exceptional experiences to guests? If you are, look no further as CanaDream is seeking Guest Service Agents to serve our guests from around the globe at our various locations for our upcoming 2022 season.

About the Company

From humble beginnings in the mid ‘90s, CanaDream has steadily grown into a leading RV rental and sales business in Canada. Our market leading brand position has been achieved through a combination of investments in experienced employees across all our locations, with unique build RV floor plans, proprietary technology, continual investment, continual growth and expansion plans and a fleet of over 1,000 modern RVs for rentals and previously experienced units available for sale.

We are a team of experienced, passionate, and dedicated people. Our vibrant locations are choice locations for customers and guests who are seeking adventures in untamed and breathtaking surroundings and looking to explore the untamed wilderness, wildlife, awe-inspiring mountains, coastal hike trails, bright and bustling landscapes, gorgeous lake views & vast parks.

CanaDream’s culture is based on being “Happy to” in every corner we seek positivity and teamwork; working together to put our Guests at the center of everything. CanaDream’s employees work hard and enjoys the ride… fun is at the core of our business with monthly staff appreciation BBQs, regular team celebration events, milestone awards and more.

What’s in It for You:

In additional to joining a dynamic and supportive team, you will receive a competitive wage, staff discounts, growth opportunities, comprehensive training and much more.

If you choose to work at our Whitehorse location, you will get the opportunity to live in our condominium property consisting of 3 bedrooms and 2 bathrooms.

More About the station and role:

It takes a special kind of person to do this job. Those who are most successful in this role are helpful, friendly, courteous, and excel at connecting and building rapport with diverse guests.

Job Duties:

You will be responsible for the following:

• Reviewing our reservation system      throughout the day to add information or check Guests’ arrival and      departure information

• Welcoming      Guests to CanaDream with a friendly smile

• Completing      check-in procedures and unit pickups according to established standards

• Presenting      CanaDream’s Guest Guide in a positive manner

• Building      a positive connection with Guests while showing them how the RVs work

• Conducting      the interactive demonstration of the RVs

• Performing      the Front-Line Inspections (quality control step) of the RVs before Guests      pick up the RVs

• Providing      accurate information to potential CanaDream Guests, creating quotes and      completing reservations both in person and over the phone

• Providing      local travel information to Guests picking up

• Resolving      Guests’ complaints and process authorized refunds

• Notifying      the RV Technicians or the PDI Technicians if damage has occurred, and      repair or maintenance is required for the unit

• Assisting      the Prep Department with cleaning when required

• Other      duties as assigned

Qualifications:

• Ability      to speak a second language is highly desirable; preference given to      candidates who can speak German, French, Mandarin, Cantonese or Dutch

• Excellent,      proven customer or guest service and communication skills

• Positive      attitude

• Excellent      problem-solving skills and strong attention to detail

• Previous      experience working in a hotel or tourism-related business is an asset

• Must      be able to work shifts, weekends and holidays

• Must      have a valid driver's license with a clean abstract

To keep our staff as safe as possible, we have installed physical barriers, and provided hand sanitizers, masks and gloves.

If you like the sound of all of this and are ready for a challenging yet rewarding role within a supportive team, and you believe you possess the required skills and experiences, then please apply to https://www.canadream.com/careers/job-openings/.