We’re looking for Seasonal Guest Service Agents for our Calgary, Whitehorse, Mirabel, Delta, Halifax & Brampton locations for our upcoming 2022 season!Are you a motivated, enthusiastic, self-directed individual with superior guest service skills looking for a great opportunity to work for one of Canada’s largest RV companies? Do you thrive in cohesive workspaces, going the extra mile to deliver exceptional experiences to guests? If you are, look no further as CanaDream is seeking Guest Service Agents to serve our guests from around the globe at our various locations for our upcoming 2022 season.About the CompanyFrom humble beginnings in the mid ‘90s, CanaDream has steadily grown into a leading RV rental and sales business in Canada. Our market leading brand position has been achieved through a combination of investments in experienced employees across all our locations, with unique build RV floor plans, proprietary technology, continual investment, continual growth and expansion plans and a fleet of over 1,000 modern RVs for rentals and previously experienced units available for sale.We are a team of experienced, passionate, and dedicated people. Our vibrant locations are choice locations for customers and guests who are seeking adventures in untamed and breathtaking surroundings and looking to explore the untamed wilderness, wildlife, awe-inspiring mountains, coastal hike trails, bright and bustling landscapes, gorgeous lake views & vast parks. CanaDream’s culture is based on being “Happy to” in every corner we seek positivity and teamwork; working together to put our Guests at the center of everything. CanaDream’s employees work hard and enjoys the ride… fun is at the core of our business with monthly staff appreciation BBQs, regular team celebration events, milestone awards and more. What’s in It for You:In additional to joining a dynamic and supportive team, you will receive a competitive wage, staff discounts, growth opportunities, comprehensive training and much more. If you choose to work at our Whitehorse location, you will get the opportunity to live in our condominium property consisting of 3 bedrooms and 2 bathrooms. More About the station and role:It takes a special kind of person to do this job. Those who are most successful in this role are helpful, friendly, courteous, and excel at connecting and building rapport with diverse guests. Job Duties:You will be responsible for the following:Reviewing our reservation system throughout the day to add information or check Guests’ arrival and departure informationWelcoming Guests to CanaDream with a friendly smileCompleting check-in procedures and unit pickups according to established standardsPresenting CanaDream’s Guest Guide in a positive mannerBuilding a positive connection with Guests while showing them how the RVs workConducting the interactive demonstration of the RVsPerforming the Front-Line Inspections (quality control step) of the RVs before Guests pick up the RVsProviding accurate information to potential CanaDream Guests, creating quotes and completing reservations both in person and over the phoneProviding local travel information to Guests picking upResolving Guests’ complaints and process authorized refundsNotifying the RV Technicians or the PDI Technicians if damage has occurred, and repair or maintenance is required for the unitAssisting the Prep Department with cleaning when requiredOther duties as assigned Qualifications:Ability to speak a second language is highly desirable; preference given to candidates who can speak German, French, Mandarin, Cantonese or DutchExcellent, proven customer or guest service and communication skillsPositive attitudeExcellent problem-solving skills and strong attention to detailPrevious experience working in a hotel or tourism-related business is an assetMust be able to work shifts, weekends and holidaysMust have a valid driver's license with a clean abstract To keep our staff as safe as possible, we have installed physical barriers, and provided hand sanitizers, masks and gloves.If you like the sound of all of this and are ready for a challenging yet rewarding role within a supportive team, and you believe you possess the required skills and experiences, then please apply to https://www.canadream.com/careers/job-openings/.